There are end user companies for grouping clients and generating reports in EddyDesk.
Each company has its own card:
- where you can view the history of requests;
- specify the domain by which the system automatically assigns the contacted user to the company;
- to set time for execution of requests for a month;
- it is possible to change/add contact details and additional information;
- mark managers.
The selected user will be able to see not only their requests, but also their employees and colleagues.