It is necessary to make notes about each client, so it is important to have constant access, such as the contract number, additional contact information, etc.

A convenient module for working with users in EddyDesk includes:

  • contact list;
  • multi-step search;
  • contact card:
    • individual and standard information storage fields;
    • comments;
    • documents;
    • history of requests and calls.

In EddyDesk end-users can be assigned to companies. Each organization has a card, where employees are displayed and it is possible to assign managers, who will have access to all requests of their subordinates.