Cost of the platform
We believe that quality products should be available to every business
Online version
Annual fee
Monthly fee
€20 €25
Per agent per month
(billed annually)
Per agent per month
(billed monthly)
  • Connecting email and telephony
  • Connecting email and telephony (Facebook, Instagram, VK)
  • Connecting messengers (Whatsapp, Viber, Telegram, Messenger)
  • Unlimited number of requests
  • History of all contacts with the client
  • Automations and rules
  • Reply templates
  • Reports and analytics
  • Knowledge base for agents and customers
  • Over 100 integrations + API
  • Help from our experts
Out-of-the-box solution
Do you need a boxed version of the platform,
which you can deploy on your
servers and administer yourself?
Contact us!
  • From 10 agents
  • All functions of online version
  • Hosting on your own servers
  • Regular updates
More than 1,200 companies have already
improved customer service with HelpDeskEddy
Among them are both small businesses with a few employees and huge
international brands with 1,000+ operators
more companies