Dispatcher is a module that covers the automation of almost all events related to requests. The principle of usage is simple: if the specified condition is met - action occurs.
It is convenient to realize both typical and the most unusual tasks aimed at support customers in the module. For example:
- build a bot;
- to distribute requests by agents;
- add analytical indicators;
- to organize communication with partners;
- sending notifications to both messengers and social networks, as well as to email.
There can be countless examples.
If you have a problem and you do not know how to solve it, feel free to contact us - we will help you to build a rule.